Privacy Policy
Last Updated: December 2024
1. Information We Collect
Account Information: Email address, name, and authentication credentials.
Project Data: Images you upload, project settings, and layer configurations stored for your use of the Service.
Usage Data: Information about how you interact with the Service, including features used and session duration.
Payment Information: Processed securely through Base44 Payments, which uses Wix as the payment processor. Checkout takes place on Wix's hosted page; we never receive or store your full credit card details. We retain a record of each purchase (order and subscription identifiers, billing email, amount, currency, and dates) to manage your subscription.
2. Camera Access
Desktop Tracer requires access to your device's camera to provide its core functionality. All camera feeds are processed locally in your browser and are never transmitted to our servers or stored remotely.
You maintain full control over camera permissions and can revoke access at any time through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your payments and manage subscriptions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
4. Data Storage and Security
Your project data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
Projects are stored on secure cloud infrastructure with automatic backups. You can delete your projects at any time through the Service.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service Providers: Base44 for application hosting and data storage, and Wix (via Base44 Payments) for payment processing
- Legal Requirements: When required by law or to protect our rights
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your project data
- Opt-out of marketing communications
7. Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising or tracking cookies.
8. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.
9. International Users
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through our support channels.